Embedded Voicemail

IP406 V2, IP Office 500 and Small Office Edition only. In environments like retail or home office, where space, noise or cost considerations rule out using a PC for voicemail, Embedded Voicemail will be the preferred option for an entry-level voicemail service.

With the Small Office Edition Embedded Voicemail makes use of the voice compression resources to optimize the message storage by compressing messages before storing, and expanding them during playback. By doing this up to 10 hours of messages can be stored for all users of the system. Neither the IP Office 500 nor the IP406 V2 require voice compression modules for storing messages and both support up to 15 hours of storage.

Key features of Embedded Voicemail include:

   • 3 Port voicemail as standard on Small Office Edition (10 ports with 16VC variants of SOE), 4 port voicemail for IP Office 500 and IP406 V2.
   • Up to 10 hours storage on SOE, 15 hours message storage on the IP406V2.
   • Configurable record time: Default value 2 minutes, maximum value 3 minutes.
   • Mailbox security codes ensure a minimum of 4 characters to be set.
   • Multiple languages stored on the Flash Memory card.
   • Help menus (via *4). Greetings & Mailbox Navigation.
   • Voicemail Breakout/Personal Auto-Attendant: Up to 3 breakout numbers can be set up. When callers are directed to your mailbox, they can either leave a message or choose to be transferred to one of three numbers (e.g. Operator, mobile/cell phone, colleague, etc).
   • Configurable system-wide short code for Voicemail collect (e.g. *17).
   • 4 independent Auto Attendants (AA) with 3 time profiles per AA.
   • Up to 12 menu items per Auto Attendant with automatic time-out to fallback number.
   • Access and control of voicemail via the digital or IP terminal display (Visual Voice). This feature is supported on the 2410, 2420, 4610, 4620, 4621, 4625, 5410, 5420, 5610, 5620 and 5621 phones.
   • Reply to a message to either an internal or external number (if Caller ID available).
   • Support for Hunt group announcements.
   • Fax option for rerouting fax calls via the auto-attendant menu.
   • Support for Fast Forward (#), Rewind (*), Skip message (9) and Call Sender (**) when listening to messages.
   • No License Key required.