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Avaya IP Office Applications: CTI

PhoneManager PC Softphone (IP Softphone)

PhoneManager PC Softphone is licensed on a per-user basis and provides all of the PhoneManager Pro functionality. In PC Softphone mode, both audio and call control operations are handled on the PC so no additional telephone is needed. When using PC Softphone, the user will need an audio device such as a headset or USB handset, both USB and soundcard interfaces can be used with PC Softphone.

PC Softphone can be twinned with another IP Office extension offering mobility and choice so that calls can be answered on either endpoint.

PhoneManager PC Softphone has the significant advantage for mobile users with wireless or wired remote access to the LAN, providing 'a phone within their laptop' with all the features available in the office.